FAQs

Yes. The effectiveness of our probiotic formula is based on scientifically proven mechanisms of the microbiome. The probiotics and enzymes it contains have been tested in laboratory studies and have been proven to displace odor-causing bacteria and support the skin's natural balance.

Heidi's Best utilizes these scientifically proven processes to not only mask foot odor but also neutralize it at its source. Our formula has also been dermatologically tested and rated as skin-friendly.

Yes! Our probiotic foot spray is formulated so that a single application is enough to strengthen your skin's natural microbiome and sustainably eliminate odor-causing bacteria. Once the probiotic cultures are active, they stabilize the skin's environment and can neutralize foot odor for weeks or even months.

Depending on individual skin type, choice of shoes, and daily routine, reapplication after some time may be advisable. However, for most users, the effect lasts significantly longer than with conventional foot deodorants.

Heidi's Best Probiotic Spray for foot odor has been dermatologically tested and received top marks for skin compatibility. So you can rest assured.

In short: Yes. We offer free shipping for all orders within Germany.

We work with DHL to have a strong partner at our side who reliably and quickly delivers your order to your home.

As with every other online shop, we also offer the option to withdraw from the purchase contract within 14 days of receiving the order and receive a full refund of the purchase price. The buyer bears the costs for the return shipping of the goods.

We prepare every order for shipment within 1-2 business days. Delivery also typically takes 1-2 business days. Please note that delivery times may vary slightly depending on order volume, but you will be informed at every stage of the order process.

You can easily order here via our online shop. Simply select the quantity of products and add them to your shopping cart. You will then be guided through the checkout process to complete your order.

You can conveniently pay via PayPal, Klarna, bank transfer, credit or debit card, Google Pay or Apple Pay.

Yes! All payment data is transmitted in encrypted form and is definitely protected against data theft. So you can rest assured.

After you place your order, you will immediately receive a confirmation email. We will then prepare your package for shipping and notify you as soon as it leaves our warehouse.